How can I locate the items I want to purchase?
Can I search by Occasion or Recipient?
How do I see more details about an item?
How do I select a Letter Style?
How do I enter my inscriptions?
How do I view a summary of my shopping cart.
How can I make changes to my inscriptions?
How can I find out how much shipping will be?
This web site (www.cnsdirect.com) offers customized engraved gifts, meaning you can specify the inscription to be engraved and the “Copy Style” (font) to engrave the inscription in.
Instructions For Using The www.cnsdirect.com Web Site
Site Search
All of the pages on the site contain a search selection system on the left hand side of the page. The search selection system, allows you to shop for products,
by following the menu systems or by entering a "Keyword" in
the Text Search box located on the top-left of every page. If
you know the item number for the gift you want, enter it in the Text
Search box to locate the gift quickly.
Advanced
Search
For more precise searches,
use our "Gift Assistant". The
Gift Assistant will allow you to locate your gift selections
quickly. You can search by criteria such as a Keyword, or by
selecting a combination of “Recipient”, “Occasion” and “Price Range”.
Depending on how you have searched, by keyword, criteria or by item number, the system will either display a list of products that meet your search criteria; or it will display the product that matches the
item number (SKU) you’ve entered.
Product Details
Once you’ve located an item that you’d like to purchase,
access its details page by clicking on the image or its "Buy/Details"
button. The product's detail page contains detailed information about the product, as
well as inscription hints, available letter
styles and engraving details. Review the details, select an available
letter style, then enter the quantity to be purchased in the quantity box.
Next click either the "Enter Inscription"
button or the "Add to Cart" button, to be taken to the inscription
page.
The inscription detail page will display text entry boxes that are used to enter each line of the inscription. The page will have one line for each line of inscription. The inscription entry boxes will be broken down into sets; to match the quantity you entered in the quantity box on the previous page. For example, if you entered 5 as you purchase quantity and the product offered three lines of engraving, the inscription detail page would display 5 sets of three text entry boxes. If the item offered 2 lines of engraving, it would display 5 sets of two. (Note: You do not have to fill in every inscription box for every product. If the product offers 3 lines of engraving and
you only want one line, just enter your inscription in Line One of the inscription boxes for that product.)
Each text entry box set will offer a choice of available Letter Styles; so for each of the 5 items you could have a different copy style if you desire. To select a
Letter Style, just click the drop box next to the word “*Style”. All available
Letter Styles will be displayed in the drop selection list. (Note: Not all products offer all of our
Letter Styles. Only Letter Styles suitable to the item are listed.)
View Shopping Cart
After you’ve entered your inscriptions for each item, and chosen a Letter Style for each of the items, click the “Save
Inscription" button located below the last inscription text box.
You will then be taken to your shopping cart summary screen.
Here you should review your inscriptions and Letter Style
selections. If you need to make a
change to an inscription or a Letter style, just click on the
inscription text, to be returned to the inscription details
page. If you'd like to increase or decrease the quantity of an
item or delete the item, change the quantity in the quantity box for
the item, then select the "Recalculate Cart" button.
(Note: To delete an item, either set its quantity to zero or check the
"delete" box for the item.) >To
return to your cart summary anytime, just click one of the
"Check Out" or "View Cart" links, located at the
top and bottom of all pages
Check Shipping Cost
When you are done shopping and done entering inscriptions. AND you have double-checked your inscriptions and
Letter Style choices, enter the zip code for your destination (Ship
To) address. Then select the state where the order is to be
delivered. (*If the order is being shipped to Canada, change the
country selection to Canada). Next, choose an available shipping
method. To display a list of available
shipping methods and their cost, select the "View Shipping
Methods/Rates" link. Note: Not every shipping method is
available to every destination. Select a "Payment
Method" (normally credit card). Orders with Credit card
payments are filled immediately. Orders of either Phone or
Mail-in type take additional processing time. Finally, click the
"Finalize This Order" button to be taken to our secure
directory for payment processing.
The Secure Order Processing page will display a summary of the products you’ve purchased along with a summary of cost. The cost summary will display a per item price, a subtotal,
any discount applied, shipping cost, and a grand total. After you have reviewed the summaries, fill in your purchase information (Billing and Ship To (if Ship To is different than billing).
The most important field on this page is the EMAIL address
field. EMAIL IS OUR PRIMARY METHOD OF COMMUNICATING WITH YOU
ABOUT YOUR ORDER. We will not send you unsolicited mail.
Please use a valid email address that you check often. NOTE: If
you use filters to decrease the amount of spam you receive, please
modify your filter to include email from cnsdirect.com.
Once all your purchase information has been entered, click the “Complete Order” button at the bottom of the page. This will validate your credit card and obtain an authorization to charge for the amount of the order. After the authorization process is complete (usually on a few seconds) another summary page will be displayed. Please print this page for your records.
Lastly, you will receive an order confirmation via email. The confirmation will detail your purchase. Please proof read the confirmation for accuracy. If any changes are required, reply to the confirmation with your instructions. (Note: no changes can be made without an email or fax confirmation.)
If you have decided to purchase via phone order, please call our sales
office at 888-799-4661, to give us your payment information. If
you have elected for a mail-in payment, please mail your payment
promptly and include a copy of the final order summary page.
Make your check or money order payable to CNS Direct. Mail
payments to:
CNS Direct
P.O. Box 891484
Houston, TX 77062
